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Got Questions? We've Got Answers.
Everything you need to know about shopping, shipping, financing, and more — all in one place.
What types of furniture do you sell?
We carry bedroom sets, sofas, sectionals, dining tables and chairs, mattresses, outdoor furniture, home office, youth furniture, and home decor — everything you need for every room in your home.
What furniture styles are available?
We offer Modern, Contemporary, Traditional, and Luxury styles. Shop by style directly from our homepage to find pieces that match your interior.
Do you carry name brands?
Yes. We carry ACME Furniture, Foagroup, Tempur-Pedic, and Sealy alongside our own Big City Furniture collection.
Do you carry name brands?
Yes. We carry ACME Furniture, Foagroup, Tempur-Pedic, and Sealy alongside our own Big City Furniture collection.
Do you ship across the United States?
Yes, we offer fast and reliable shipping on all US orders. Most in-stock items ship within 3–7 business days. A tracking number will be emailed once your order ships.
What if my item arrives damaged?
Contact us within 48 hours of delivery with photos of the damage and we'll arrange a replacement or resolution right away.
Do you offer financing?
Yes. We've partnered with Synchrony to let you shop now and pay over time. Visit our Financing page to apply — pre-qualification takes minutes and won't affect your credit score.
What is your return policy?
Visit our Refund Policy page for full details. To start a return or exchange, contact us at cs@BigCityFurnitureStore.com or call 803-500-0101.
Can I modify or cancel my order?
Contact us as soon as possible at 803-500-0101. If your order hasn't shipped yet, we'll do our best to accommodate changes.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay, and Shop Pay.
How can I contact customer service?
📞 803-500-0101
📧 cs@BigCityFurnitureStore.com
🕐 Monday–Saturday, 10am–7pm
Mattresses
Sleep in Style
Sleep in Style
Elegant Mid-Century Queen Bed for a Modern Bedr oom
Our Top Living collections
Gather in Style
Dining Table Sets for Every Home
Modern, Minimalist, Luxury & Mid-Century Styles.
Create Your Perfect Home Setup
Discover premium furniture for every space in your home. From modern and minimalist pieces to luxury and mid-century designs, our collection is made to bring comfort, style, and functionality together.
Youth
Premium Collection for Youth
FURNITURE FOR EVERY SPACE
Style Your Home with Comfort
Explore furniture designed for modern living. From luxury sofas and elegant dining sets to minimalist beds and mid-century pieces, find everything you need to create a beautiful and comfortable home.
Frequently Asked Questions
Find quick answers about our furniture styles, quality, delivery, and ordering process.
What type of furniture do you offer?
We offer a wide range of furniture including beds, sofas, dining sets, tables, chairs, storage units, and more.
Do you have different furniture styles?
Yes, we have modern, minimalist, luxury, mid-century, and classic furniture styles for different home interiors.
Is your furniture suitable for everyday use?
Yes, our furniture is designed with quality materials to provide comfort, durability, and long-lasting use.
Do you offer furniture for every room?
Yes, you can find furniture for bedrooms, living rooms, dining rooms, offices, and other home spaces.
How can I choose the right furniture for my home?
You can select furniture based on your room size, style preference, color theme, and daily comfort needs.
Loved by Customers
Great quality
Ordered a sectional sofa and it exceeded expectations. Delivery was smooth and assembly was straightforward. Great quality for the price.
Nice dining table
"Nice dining table, solid build. Took a bit longer to arrive than expected but customer service kept me updated throughout."
Absolutely love this
"Absolutely love my new bed frame. The finish looks even better in person. Will definitely shop here again for the rest of my bedroom set."
Best furniture
"Best furniture shopping experience I've had online. Easy checkout, fast shipping, and the coffee table looks exactly like the photos."
Good quality
"Good quality bookshelf, sturdy and well packaged. Minor scuff on arrival but support resolved it quickly with a replacement part."
Outstanding
"Set up my home office with their desk and chair combo. Comfortable, stylish, and arrived well within the estimated timeframe."
